Dialpad + goAardvark
Connect business-call context to fleet coordination through Dialpad’s call records and event subscriptions.
- Tag
- Field Ops
- Connection
- Partner API
- Sync
- Depends on vendor reporting and connection configuration
Setup
How to connect
- 01Choose the Dialpad company, office or user scope needed for your workflow.
- 02Have an authorized administrator approve API access and any call-event subscriptions.
- 03Agree on record matching and privacy rules with goAardvark; test completed calls and event handling.
Communication context, not machine telemetry
Dialpad is a business communications platform. Its developer documentation provides a completed-call listing API and webhook subscriptions for changes during a call’s lifecycle. These can support coordination context around dispatch, service and fleet conversations; they do not provide engine hours, GPS readings or equipment faults.
Permissions and privacy come first
Call events can include participants, timing and related call identifiers. Recording and transcript access depends on permissions and available features; recording URLs require the recordings_export scope. Completed-call listing requires calls:list. Confirm consent, retention and role-based visibility before sharing communication records. No automatic call-to-work-order association or built-in AI workflow is implied by this listing.
Planning your goAardvark connection
Review your licensed product, account permissions and a sample data set with the goAardvark team. Confirm asset identifiers, units, timestamps, read/write direction and refresh timing before rollout. Vendor documentation describes vendor capabilities; it does not guarantee that every field is enabled in your goAardvark connection.
Official documentation
Documentation reviewed November 12, 2026.
